Trolley Tales – Madras and DC
Corruption – Corrosion of functionality
Have you ever stood by the luggage carousel at the airport, watching baggage flow down the conveyor belt in large intermittent bunches?
Well, if you stood at the international airport in Chennai, you’d see a few hundred people at crowded around a carousel with their eyes fixed longingly at the vertical flaps at the beginning of the conveyor belt waiting for the bags to appear. After an interminable wait, one or at the most two large suitcases would traipse down on the pleated rubber sheets.
After it gets picked up, the empty conveyor belt would do two more rounds before the entire sequence repeats itself at an excruciatingly slow pace. The passengers – several of whom would have flown half way around the world, would have finished their disembarkation process in less than thirty minutes but would have to wait for nearly two hours before they can pick up their bags and leave the airport.
On our trip to India last year, the frustrations of the slow filling baggage carousel at the Madras airport were compounded by trolley complications.